Our Services
Right Away is a licensed plumbing, heating, cooling and mechanical contractor working out of Des Plaines. The same crews handle a leaking shut-off valve in a bungalow, a no-heat call on a January morning, an air conditioner that stopped cooling in July and the rooftop units on a retail building — so you are not juggling three different companies when a building has more than one problem.
Most calls start the same way: we listen to what the system is doing, look at the equipment, and explain what we found in plain language before any work begins. Where a repair makes sense, we repair. Where a system is at the end of its life, we say so and walk through the replacement options, sizing and cost instead of pushing the largest unit on the truck.
Why Choose Right Away
At Right Away, we take pride in solving plumbing, heating, cooling and mechanical problems in a quick, professional and friendly manner. Our experienced team provides dependable residential and commercial service throughout Des Plaines and the Chicagoland area.
From plumbing repairs and water heaters to furnaces, air conditioning and commercial mechanical equipment, our goal is to provide customers with professional workmanship and dependable service from one trusted team.
Chicagoland housing is a mix of pre-war two-flats, mid-century ranches, newer subdivisions and commercial buildings that have been remodeled more than once. Galvanized supply lines, clay sewer laterals under mature trees, hard water shortening water-heater life, undersized returns and boilers older than the people living with them are all normal here. Knowing what is typical for a given block and vintage of building is a large part of diagnosing a problem quickly.
We work for homeowners, landlords, property managers, general contractors and business owners. That means a single sump pump swap one day and a scheduled maintenance program for a multi-tenant property the next. Whichever it is, you get licensed, insured technicians, straight answers about condition and cost, and a clean job site when we leave.
Straight answers to questions we hear every week from Chicagoland homeowners.
Most sump pumps last somewhere between 7 and 10 years. Here is what shortens that, how to test yours, and how to tell when it is time to replace instead of repair.
Read the guideAn ejector pump moves waste, not just water, so failure is messier and less forgiving. Here is realistic life expectancy, the signs to watch, and when to replace.
Read the guideThey look similar and sit in similar pits, but they do completely different jobs. Here is how to tell them apart and figure out which one your basement needs.
Read the guideHard water is the main thing that shortens tankless life around Chicago. Here is what descaling does, how often it is worth doing, and what a proper maintenance visit covers.
Read the guideOur shop sits at 2093 Rand Rd in Des Plaines, and the same crews cover suburban Cook County, the DuPage communities along the I-290 and I-88 corridors, and the city of Chicago. Nothing is handed off to a subcontractor based on where you live. Choose your city below for local plumbing, heating, cooling and mechanical details, or see the full service areas list.
Chicago
Call our Chicago line for city neighborhoods — two-flats and courtyard buildings with shared plumbing stacks, steam and hot-water boilers, and commercial storefronts.
773-250-6060Des Plaines & Suburbs
Call our main line for Des Plaines and every surrounding suburb we serve, from single family homes to townhomes, offices and retail properties.
847-550-3322Request Service
Phone is the fastest way to reach a technician, and it is the number you call that routes your job: 847-550-3322 for Des Plaines and the surrounding suburbs, 773-250-6060 for addresses inside the city of Chicago. If your issue is not urgent — a quote for a water heater or furnace replacement, a maintenance plan for a building, or a question about a remodel — email or the request form on this page works just as well, and we will follow up with times that fit your schedule.
Our shop and parts inventory are at 2093 Rand Rd in Des Plaines, just off Rand Road near the Mount Prospect and Park Ridge borders. Stocking the trucks here is why we can often finish common repairs — water heaters, sump pumps, igniters, capacitors, thermostats — on the first visit instead of scheduling a return trip for parts.
